I bought a Passat with 97,800 miles on it knowing that it would soon need some services. I didn't expect to have numerous CELs on my 8th day of ownership though. I stumbled through misguided attempts at self repair before finally giving in and deciding to have a DPF delete done on the car.
Thanks to the testimonials here at Malone, I found CR Performance in Peoria, IL. Charles, the owner and tech, responded promptly to my emails and we set up a date for the car to be serviced - DPF delete with a Malone Stage II + Econo tune and a DSG tune. The exhaust needed to ship in from Canada, so I had time to transport my car to Peoria. Charles went above and beyond normal services from the start for me. Due to transport mishaps, it was 23:50 before I arrived at his shop. He responded immediately to a text message and met me at the shop within 10 minutes to receive my car. Even at that late hour, he spent time telling me about the service he was going to perform and showed me sample replacement parts. My car was completed promptly when the exhaust arrived from Canada. Everything went well with the DPF delete and no errors there, but once again, Charles would be asked to go above and beyond in order to resolve a boost error that the car was displaying (unrelated to the DPF delete). He spent the extra time to locate the issue (a cracked turbo pressure hose) and then resolved it for me - on a night when he had to commute bad roads in order to get to the shop. When I picked up my car, Charles gave me the full walk-through of his service, showed me a couple of pieces of burned DPF that fell out of the DPF when it was removed (wow!) and answered all of my (new to non-air cooled VW) questions.
I left CR Performance with 205 miles available on my tank. By the time I had driven halfway home, about 110 miles, the Passat showed 275 miles available on the tank. I swear, if I would have kept going without hitting icy roads, my tank would have been overflowing by the time I got home. :) The fuel efficiency is AMAZING. Charles has since followed up to ensure that I am pleased with the service. Of course I am! The car is a joy to drive now - incredibly responsive and so durned efficient to boot. The exhaust is still quiet and other than a slight diesel odor, you would never know that the DPF is gone.
Kudos to Charles and CR Performance. I would not hesitate to give him the highest recommendation and will return to his shop if I need further tuning.
Told by VW dealership my 2009 Jetta TDI needed a DPF replacement. After much research I decided on DPF delete with a Malone stage 2 tune combined with DSG transmission tune. Could not be happier with the job done by CR Performance and the performance increase with my Jetta! This upgrade is shown to incresase MPG up to 10%. At this time I am happy enough with the engine performance and transmission shifting alone. Any increase in MPG will just be icing on the cake.
Special thanks to CR Perfomance in Peoria IL for professional, excellent work and Malone for an upgrade that turned my Jetta into a completely different drive.
2013 Passat TDI SE DSG, CR140 Stage 1.5 (now Stage 2) with DSG Tune Love the extra torque and the DSG shifting now. Loads more scoot off the line and passing on the highway is downright quick. This is the way this car should have been from the factory. Special mention to Charles of CR Performance in Peoria, IL. Outstanding service and even came to me in Chicago to do the tune. Highly recommended for any of your needs.